Ten years ago, we started this endeavor to develop a tool that would help electricians with those tight staple placements. The transformations of this tool we call the "StayPal" had many design changes, and in the end came to being from a concerted effort by many family, friends, and associates. It was through these unique combinations of skill sets, and determination, that allowed our dream to come to fruition. Although the "StayPal" is our lead tool, it will have special meaning to all of us, due to all of our own personal learning through it's development. It is through this perfect storm of collaboration among our professionals and their attributes, that we hope you will make the "StayPal" your lead tool for future staple installations.
It is the policy of Innovative Innovations Inc. to meet or exceed customer expectations. In support of this policy, we will warranty tools for 90 days from purchase date. Returns are to occur within the first 14 days after purchase, and shipped through courier of choice from Innovative Innovations Inc. website.
This warranty does not apply to any product showing signs of abuse, misuse, alteration, or having been improperly maintained or repaired.
This warranty does not cover damage attributable to normal wear and tear.
Any Innovative Innovations product that fails during normal use and is within the specified warranty period for that product will be repaired or replaced at Innovative Innovations discretion. Repairs and/or replacements are warranted as described for the specific product and only for the remainder of the original warranty period.
Any costs incurred to obtain warranty consideration or services are the Customer’s responsibility including shipping and handling, travel, lost time, or lost production.
ALL warranty claims must be accompanied by proof of purchase and an explanation of the defect or failure. It is the customer’s responsibility to provide this information.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail your product to: Innovative Innovations Inc., Box 2038, 17 Lions Way, Stonewall MB R0C2Z0, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Innovative-Innovationsinc@outlook.com and send your item to: Innovative Innovations Inc., Box 2038, 17 Lions Way, Stonewall MB R0C2Z0, Canada.